Shipping and returns

Shipping

  • Tracked shipping in France and in the European countries we deliver to: €4.90.
  • Free shipping on orders from €59.
  • Our products ship from warehouses in the European Union.
  • You receive a tracking number by email as soon as your parcel leaves.
  • An order with several items may arrive in several parcels.

Returns

You have 14 days after delivery to change your mind. That is your right of withdrawal.

  • Write to us from the Contact page with your order number.
  • We'll tell you how to send the item back.
  • We refund you within 14 days of your request, once the product is back or you have proof that you sent it.

A problem with your order?

A damaged parcel, a missing item: write to us from the Contact page. We'll sort it out.